Legal

Terms of Service

Please read these terms carefully before using FindStylist. They explain your rights and responsibilities as a client or stylist on the platform.

Last updated: 14 March 2026

01

Acceptance of Terms

By accessing or using FindStylist (findstylist.co.uk), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the platform.

  • You must be at least 18 years old to use FindStylist.
  • These terms apply to all visitors, clients, and stylists who access the platform.
  • FindStylist is intended for use by UK residents, though access is not restricted geographically.
  • By submitting your details through any form on this platform, you confirm you have read and accepted these terms.
02

What FindStylist Is

FindStylist is a technology marketplace platform — not a hair service provider. We connect clients seeking Afro and textured hair services with independent stylists across the UK.

  • We are not a hair salonFindStylist does not employ stylists and does not directly provide any hair services.
  • Independent contractorsAll stylists listed on FindStylist are independent professionals. They set their own prices, availability, and working conditions.
  • No endorsementListing on FindStylist does not constitute an endorsement, verification, or guarantee of a stylist's qualifications, skills, or conduct.
  • Not responsible for servicesFindStylist is not responsible or liable for the quality, safety, legality, or outcome of any hair services arranged through the platform.
03

Client Terms

As a client using FindStylist to find a hair specialist, you agree to the following:

  • Free to searchSearching for and contacting stylists through FindStylist is free of charge for clients.
  • Direct bookingsAny booking, appointment, or payment is made directly between you and the stylist. FindStylist is not a party to that agreement.
  • Accurate informationYou agree to provide accurate information when registering, including your name, email, location, and hair type.
  • Respectful conductYou agree to treat stylists with respect. Harassment, discriminatory language, or abusive contact is prohibited.
  • No misuse of contact detailsStylist contact information provided through the platform must not be used for spam, unsolicited marketing, or any purpose unrelated to booking a hair appointment.
04

Stylist Terms

As a stylist applying to or listed on FindStylist, you agree to the following:

  • Accurate profileAll information you submit — including your name, location, specialisms, and experience — must be truthful and kept up to date.
  • Your own businessYou are solely responsible for managing your appointments, setting your prices, delivering your services, and handling payments from clients.
  • Insurance and complianceYou are responsible for holding appropriate professional insurance and complying with all applicable UK laws and regulations relating to your services.
  • Professional conductYou agree to treat clients with respect and professionalism at all times.
  • Profile removalFindStylist reserves the right to remove or suspend any stylist profile at its sole discretion, including for violation of these terms, complaints received, or inactivity.
  • No off-platform circumventionYou must not use FindStylist solely to harvest client contacts and then direct all business away from the platform in a manner that undermines the service.
05

Prohibited Conduct

The following activities are strictly prohibited on FindStylist:

  • Creating fake profiles, fake reviews, or misrepresenting your identity or qualifications
  • Harassing, threatening, or discriminating against any user of the platform
  • Sending unsolicited commercial messages (spam) to other users
  • Uploading or sharing illegal, defamatory, or sexually explicit content
  • Infringing the intellectual property rights of FindStylist or any third party
  • Scraping, crawling, or systematically extracting data from the platform
  • Attempting to circumvent rate limiting, security controls, or access restrictions
  • Using the platform for any unlawful purpose under UK law

Violation of these rules may result in immediate suspension or permanent removal from the platform, and may be reported to relevant authorities where required by law.

06

Intellectual Property

  • FindStylist platformThe FindStylist name, logo, website design, code, and written content are owned by FindStylist and protected by UK intellectual property law. You may not copy, reproduce, or distribute them without written permission.
  • Your contentYou retain ownership of any content you submit to FindStylist, including profile photos, bios, and service descriptions.
  • Licence to displayBy submitting content to FindStylist, you grant us a non-exclusive, royalty-free licence to display, reproduce, and use that content for the purpose of operating and promoting the platform.
  • RemovalYou may request removal of your content at any time by contacting hello@findstylist.co.uk.
07

Limitation of Liability

To the fullest extent permitted by UK law, FindStylist excludes all liability for:

  • The quality, safety, or outcome of any hair services arranged through the platform
  • Any loss of earnings, bookings, or business opportunity
  • Any indirect, consequential, or special damages arising from use of the platform
  • Downtime, data loss, or technical errors
  • The conduct of any stylist or client on or off the platform

Liability cap: Where liability cannot be excluded, FindStylist's total liability to you shall not exceed £100 or the total amount you have paid to FindStylist in the 12 months preceding the claim, whichever is greater.

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

08

Governing Law

These Terms of Service are governed by the laws of England and Wales.

Any dispute arising from or relating to these terms, or your use of FindStylist, shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer based in Scotland or Northern Ireland, you may also have the right to bring proceedings in your local courts under applicable consumer protection law.

09

Changes to These Terms

FindStylist reserves the right to update or modify these Terms of Service at any time.

  • NoticeWhere changes are material, we will notify registered users by email at least 14 days before the changes take effect.
  • Continued useYour continued use of FindStylist after changes take effect constitutes your acceptance of the revised terms.
  • Review regularlyWe recommend checking this page periodically. The date at the top of this page shows when it was last updated.
10

Contact Us

If you have any questions about these Terms of Service, or wish to report a breach, please contact us:

FindStylist

Email: hello@findstylist.co.uk

Country: United Kingdom

We aim to respond to all enquiries within 5 business days.

These Terms of Service were last updated on 14 March 2026.